Welcome! "CareFree Homes helped make our dreams come true!" The Cienfuegos Family More...
"Thank you for the wonderful experience we had building our first new home with you." The Aguilar-Huereque Family More...
Welcome! "Carefree was a gift in disguise." The Esparza Family More...
"We spent months looking at homes and finally found the perfect floorplan with Carefree." The Lopez Family More...
Customer Service Warranty Department
Welcome to CareFree Homes Customer Service Warranty Department, where our dedication to quality service comes first.
This department was established to better assist home owners in scheduling warranty service. Our representatives have been specially trained to answer questions you may have about your new home and coordinate any service work necessary.
This web link was designed to help you contact our warranty department directly. Please fill out the information sheet completely and send request to the representative for your specific address.
Thank you and have a wonderful day,
Annette Moreno
Email: annette@carefreehome.com
FAQ
:: What is the Carefree Homes Limited Warranty?
The Carefree Homes Limited Warranty (“Warranty”) is the warranty provided to all new homeowners. It comprises two warranty books, (a) the Carefree Homes Limited Warranty (Vol. 1) and (b) the Warranty Performance Standards* (Vol. 2)
:: Where can I obtain a copy of the Warranty?
Copies of the Warranty are available from your Carefree Homes Sales Representative and Customer Service Representative.
:: When should I receive the Warranty from Carefree Homes?
You should receive the Warranty when you sign your purchase agreement.
:: May I receive a copy of the Warranty before signing the purchase agreement?
Yes, simply ask your Sales Representative to provide you with a copy of the Warranty anytime.
:: How are disputes resolved under the Warranty?
Carefree Homes makes every effort to reasonably resolve each homeowner Warranty claim before it ever becomes a dispute. However, if a Carefree homeowner has a dispute covered by the Warranty that we cannot resolve, the Warranty contains provisions for resolving the dispute. Those provisions require any unresolved Warranty dispute to be referred to arbitration.
